How It Works.
Sign up
To get started with basicix, visit https://account.basicix.com to create your account and browse our remote professional IT support and services.
Select a service.
Once signed up, you can browse & purchase services, manage support requests, and message our team directly. We offer general tech support as well as more advanced professional services in the form of hours and credits.
Read more about Hours vs Credits here.
Enjoy world class IT support.
After purchasing a service and submitting a “Support Request,” Our team will reach contact you via the portal to gather any additional information or connect on next steps. If we need to remote into your system, we will schedule a call and walk you through the process to get connected.
“We look forward to assisting you.”
-The basicix team
Interested in having us manage your IT full time?
Depending on the size of your business and the technology you use, we might be able to remotely manage your technology on a more regular basis. This includes things like firewall monitoring to keep you safe, custom WiFi portals for your employees and guests & much more. Since every business is unique, let's connect to discuss your needs with one of our techs to determine if we are a good fit.